Latest News

November 10th 2011

Technology and Market Partnership with Quindell

Quindell has been appointed as exclusive European Distributor for the OS3 product. SMI Telecoms will benefit from Quindell’s financial and operational strength to support a growing number of large European contracts and partnerships. As part of the partnership, Quindell’s Cloud based Workforce and Supply Chain Management will be incorporated into the OS3 Suite and SMI Telecoms’ will also leverage Quindell’s Cloud Infrastructure to extend its OS3 SaaS offering. Read the Press Release.

September 20th 2011

Column Technologies Establishes Global Services Practice to support the implementation of the OS3 Suite from SMI Telecoms

Under the terms of the agreement, Column Technologies will establish a global services practice to support the implementation of SMI Telecoms’ OS3 product suite. This initiative builds on Column’s existing strategy to develop industry vertical solutions and service capability. Read the Press Release.

July 5th 2011

New US Operations Center

SMI Telecoms is establishing a new US operations center in Sebastian Florida to support the expansion of its business in the Americas. The Florida Indian River County has supported this move by awarding the company a Jobs Grant. Read the Press Release.

June 1st 2011

Matthew Burrows invited to join the Product Advisory Board

Matthew will serve as an independent external advisor, providing guidance based on his significant experience and thought leadership in the industry. This appointment also provides SMI Telecoms customers with direct access to the capabilities of BSMimpact, extending the portfolio of services to include additional Business Service Management and Transformation consultancy services. Read More.

May 30th 2011

Aviat Networks Case Study Released

SMI Telecoms in conjunction with NetBoss Technologies have released a joint Case Study that provides details of Aviat Networks’ deployment of the OS3 Suite and NetBoss XT to support the delivery of NOC Managed Services to Aviat’s global clients. Of particular interest to communication service providers will be the adoption of TM Forum standards to provide an integrated end-to-end Trouble and Change Management capability.
Read the Case Study

May 9th 2011

NetBoss Strategic Partnership.

The partnership brings together two leading industry innovators of telecoms service assurance solutions. Read more

April 1st 2011

Company Name & Brand Change.

SMI Technologies LLC and SMI Technologies Limited are no longer trading as Quindell Enterprise Solutions, rather they have been rebranded and are now trading as SMI Telecoms. As part of the rebranding these two legal entities are being renamed as SMI Telecoms LLC and SMI Telecoms Limited respectively.

November 1st 2010

OS3 NECMM Launched.

Network outages through lack of effective change management controls and disciplines is a major headache for service providers resulting in loss of service income and ultimately customer churn. The new product module which is being sold separately or as part of the OS3 bundled suite provides enhanced functionality to manage network changes and maintenance activities. Read more

November 1st 2010

OS3 Suite v5.0 Launched.

Version 5 of the OS3 Suite offers significantly enhanced performance of the browser based UI.  There is no longer any support for the Windows user client.  The new architecture supports the company’s strategic direction to offer the OS3 Suite as both On-Premise and Software as a Service (SaaS).  The browser only based UI also facilitates improved collaboration between operational groups, third parties and customers with additional support for handheld devices and SMS communication. Read More

View our latest case studies